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Shipping & Returns

Collection/Pickup timings:

Mondays to Fridays 9am to 9.30pm

Saturdays 9am to 6pm

Sundays and Singapore Public Holidays - Closed


All prices are net and based on cash and carry from our business location at Blk 147 Bishan Street 11, Singapore 570147

Delivery and installation service where required are chargeable at prevailing rate and will be confirmed during finalising of orders.


Please note that we do not COD Cash on Delivery. All payments must be in advance (delivery) or in Cash (pick up).


Payments can be made to any of our bank accounts below:

POSB Savings A/C: 091-36842-0



Payments can be made to any of our bank accounts below:

Maybank A/C: 101 302 188 752

Customers are reminded to email us at after payment has been made so that we can expedite shipping. Please include the following information: Order Number, Bank Paid To.


Paper Box, Paper Bag or Plastic Bag

Local Delivery

All Singapore order will be send either by Singpost or Courier on the next working day upon receipt of payment and delivery detail in full.

ALL Malaysia order will be sent by Post MY or Courier. Despatch date to be confirmed


We do not ship products that contain fluids outside of Singapore and West Malaysia. Customers who require such products are to arrange their own shipping agency.

Charges to be confirm. Do email us at for more information.


All products sold are not refundable.

We only allow exchange of products under any the following Conditions:

Workmanship related problems

Incorrect Sizing other than specified

Wrong product delivered

Exchange are based on the following condition:

** Exchange must be made within 3 days of Purchase.( Invoice must be presented )


** Products must not be used and packaging must be intact.

** In the event of exchange, you can choose to get the same product(s) or product(s) of similar value.

Orders will only be shipped after payments have been received. Most Singapore orders will take only about 2 working days to reach it's destination by mail.

ESH is not liable for any direct, indirect, incidental, special or consequential damages arising out of the use or inability to use our products and website.

By making a purchase on ESH, you are deemed to have agreed to the above policies and our terms & conditions.

Mega Deal Terms

Mega Deals are special deals that we look for specially for our registered members to purchase them via our shopping cart. For ease of managing these Deals, we will specify a certain quantity for each Deal

Basically, we do not carry stock for these products and we only ship them into Singapore when the deal closes.

Each deal last for 2-3 weeks (depending) and once it is closed, you may not be able to purchase the item if you missed it.

Purchase is only confirmed upon receipt of payment by our stipulated time via Bank Tansfer, Cash, Cheque (upon clearance) or Paypal (Charges apply). Any unpaid purchase will deem it cancelled and we are not obligated to bring in the item for the buyer.

Shipping - Products will arrive Singapore within 2 weeks upon expiry of the Deal. Depending on the term of each Deal, we may provide free local shipping or buyers may pay for local normal/registered postage or local courier. Self collection may be available for some Deals. Overseas members are welcome to join the Deals and oversea shipping charges will be charged separately.

Warranty coverage will vary with each Deal. We will check/test (where possible) the items for any defects before shipping.

No exchange or refund will be allowed once the purchase is confirmed.

Contact us for any questions before making the purchase and we will be most happy to assist you.